About Us

Connected IT Solutions, LLC is managed by John Giaccotto. John holds a B.S. in Computer Science as well as an M.B.A. He has worked in the IT industry for over 10 years and has extensive experience with developing web-based applications.

Our Values:

Service: Connected IT Solutions, LLC has a philosophy of doing “whatever it takes” to get the job done for our clients. We consistently meet and exceed deadlines for our clients.
Responsiveness: Connected IT Solutions, LLC is centrally based in Wallingford, Connecticut. We provide phone support for all of our customers and are extremely responsive both during and outside of normal business hours.
Long-Term Client Focus: Connected IT Solutions, LLC has a long term outlook when it comes to working with our clients. We provide solutions that are scalable and can grow with a company’s needs. Our goal at Connected IT Solutions is to become an integral part of your team; a trusted advisor who is ready to tackle your web based projects at any time.
Respect: Connected IT Solutions, LLC respects our clients’ time and money. Our goal is to provide our clients with the best possible service and the first step in doing that is to deliver unbiased technical advice. When we implement a project for a client we provide detailed invoices as well as per minute billing.
Focused Technical Competence: With few barriers to entry it is relatively easy for someone to open up a business selling web related services. In fact, the market has become flooded with companies that have varying degrees of skill. Connected IT Solutions, LLC focuses solely on the technology it has mastered. We are almost always the best resource for a company to use when implementing their web project. However, on those occasions where our skills just don’t match up with the requirements, we are the first to say so and help you find the best resource for your needs.